Orange scales its skills-first talent strategy across the Group with 365Talents
Orange deployed 365Talents on a Group-wide scale to build a single, shared skills language across 26 countries. Eighteen months after launch, 80 000 employees are live on the platform, working from a unified framework of 3 800 skills in four languages — with over 1 million skills declarations already recorded. What began as an HR programme has become a business tool, with operational teams steering their activity through skills data.
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Context
Orange is one of the world’s leading telecommunications operators, connecting 340 million customers across 26 countries and generating €40.4 billion in revenue at the end of 2025. Skills development sits at the heart of the Group’s “Trust the Future” strategy, which sets out to build an agile learning organization with clearer responsibilities and greater speed. To deliver on it, Orange launched “My skills” — a Group-wide, skills-centred programme designed to open up career prospects for every employee while answering concrete business needs: skills mapping, gap analysis, staffing, and targeted development.
Challenges
One Group, 26 countries, one goal: a single shared skills vision. Orange needed a common skills language that could apply across dozens of local frameworks, multiple languages, and very different business realities — without imposing a rigid job-role structure on top of it. The programme also had to serve two audiences at once: employees looking for personalised recommendations on training, career paths, and internal mobility, and business leaders who needed reliable, live skills data to make decisions. Doing this at scale and at speed for a telecoms giant meant finding a partner able to move at the pace of a Group-wide rollout.
Results
Launched in May 2024 with a 10 000-user pilot in France and internationally, the project scaled to 80 000 employees by October 2025. Adoption followed immediately: 65% of profiles were activated within five months of the Orange France deployment, and the Group has since passed 1 million skills declarations — providing HR and business teams with an unprecedented live view of organizational capabilities. Employees are actively engaging with the platform, generating 107 155 opportunity views and 13 750 redirections to the internal mobility portal. Built on a multilingual foundation of 3 800 skills in French, English, Dutch, and Romanian, this represents 365Talents’ first deployment at this linguistic scale. Next step: 100 000 eligible employees across 26 countries by the end of 2026, reaching 125 000 in 2027.
