How are AI and Generative AI transforming Human Resources?
AI and Generative AI are like Star-Lord and Rocket Raccoon in Guardians of the Galaxy: they complement each other and become super-powerful together. Traditional AI is the "main character," like Star-Lord, serving as the foundation with immense intelligent capabilities. Generative AI, like Rocket, enhances these capabilities. Just as Star-Lord is formidable on his own but even stronger with Rocket, combining the two forms a Super AI. This advanced tool can enhance creativity, accuracy, decision-making, data analysis, personalization, and much more.
For HR, this can mean recruitment processes, talent and skills management, training, and more. In short, there are so many use cases HR is increasingly trying to understand and sometimes struggles to keep up.
So, how are AI and Generative AI transforming HR? How can HR use them and maximize their results together?
Today, 365Talents highlights the differences and benefits of AI and Generative AI, explaining how to leverage both to simplify Human Resource Management and strategy while maintaining essential security.
What is AI and Generative AI in HR?
Definition of AI and Generative AI for HR
(Traditional) AI for HR
Artificial Intelligence (AI) is a dynamic and revolutionary technology that enables machines to simulate human capabilities such as understanding, reasoning, learning, and decision-making. Thanks to advanced algorithms and the analysis of vast quantities of data, AI can automate complex tasks, offer customized solutions, and transform various sectors by improving efficiency and innovation.
Today, every major company, from Google and Microsoft to IBM, is exploring artificial intelligence. Its fields of application are diverse, and it can be easily integrated into HR.
Until 2017, AI was not really present in the HR field in France. That changed at the VivaTech trade show that year, where several startups began leveraging AI to optimize HR processes. 365Talents was one of them!
An ever-increasing proportion of repetitive tasks could be taken over by "robots" capable of interacting independently. This applies to recruitment, for example, where interviewing and finding the right candidate can be exhausting for the recruiter.
But that's not all! Today, AI in Human Resources includes the entire employee experience: from recruitment to offboarding, training, skills development, and mobility; HR can use AI to optimize and improve its entire strategy.
Generative AI for HR
Generative AI is a subset of artificial intelligence techniques that generate new content, such as images, text, audio, and even video, based on input data or models learned from training data.
For HR, generative AI encompasses the application of generative artificial intelligence techniques in human resources management. Generative AI can be used in a number of ways in HR, including personalized learning and training, skills assessment and development, talent acquisition and recruitment, employee engagement and feedback...
Differences between AI and generative AI
Traditional artificial intelligence (AI) focuses on analyzing data and performing specific tasks, such as evaluating performance or filtering CVs. Generative AI, on the other hand, goes further, creating new and original content from existing data, making it ideal for generating job descriptions or training programs.
Why is this distinction important?
The distinction between these two types of AI directly influences the approaches and tools used to optimize recruitment, training, and talent management processes. Generative AI, in particular, offers increased possibilities for personalization and creative automation, enabling traditional HR practices to be significantly transformed.
Benefits of combining AI and generative AI
Combining traditional AI with generative AI dramatically improves the efficiency of HR processes. The former excels in analysis and prediction, while the latter brings creative and personalization capabilities.
Creativity
Generative AI makes it possible to produce innovative content, such as personalized career or training recommendations, tailored to the market's current needs.
Quality and accuracy
Thanks to a vast database and learning algorithms, generative AI can improve the accuracy of job descriptions by aligning them with the skills required.
Productivity and efficiency
Automating repetitive tasks, such as writing job descriptions or analyzing skills, enables HR to focus on strategic initiatives.
Personalization
Generative AI can create personalized content for users, enhancing their experience.
Data analysis
AI can analyze large amounts of data to extract relevant information, enabling generative AI to provide detailed reports and highlight key insights. This helps define action plans and make informed decisions, including data-driven predictive analytics.
Business Intelligence
The combination of generative AI and traditional AI enables internal and external analysis to identify the skills essential to each role, track market trends in skills and talent management, and maintain a competitive edge.
In short, the two combined form a powerful intergalactic intelligence that not even Thanos could defeat!
More details in our practical guide!
Throughout the pages, discover the fundamental differences between traditional and generative AI, understand the benefits of combining them, and explore practical application examples. You'll be able to significantly improve HR processes.
Using generative AI and ChatGPT in HR
Generative artificial intelligence is dramatically transforming the field of human resources. By augmenting the analytical capabilities of traditional AI, generative AI introduces new creative and personalization possibilities that are revolutionizing HR practices, from dynamic job descriptions to customized training programs.
This technology offers efficiency gains, improves employee engagement, and optimizes talent management. By exploring the use of generative AI in HR, we discover how this innovation is redefining recruitment, training, and skills management standards while paving the way for more agile HR practices.
- Personal development
Generative AI identifies skills gaps and generates customized training programs for each employee.
- Recruitment and talent acquisition
It improves recruitment processes by precisely matching candidates' skills and job requirements.
- Workflow automation
Automation simplifies administrative processes related to skills and human resources management, making these tasks more efficient.
- Greater personalization
Thanks to Generative AI, training courses and job descriptions can be tailored to the specific needs of employees and the organization.
- Improved automation
Generative AI dramatically reduces the time spent on repetitive administrative tasks, allowing HR teams to focus on more strategic initiatives.
- Innovation in recruitment
AI allows for the creation of dynamic, attractive job descriptions that evolve in line with market trends, making offers more appealing to candidates.
- Employee engagement
Generative content enables the development of engaging and interactive training materials, increasing employee engagement.
- Predictive analysis
It anticipates future skills needs and helps to adapt professional development strategies accordingly, ensuring adequate preparation for future challenges. We've prepared a little checklist in our dedicated toolbox!
To find out more, download MentorAI from 365Talents: Your Practical Guide to Generative AI for HR Success.
Discover a wealth of resources, including exclusive interviews with our AI experts. You'll learn more about the differences and combinations between AI and Generative AI, as well as our AI and Generative AI features within our platform.
On the menu:
- How do we use them to match candidate profiles for recruitment?
- How can HR managers monitor emerging skills and trends?
- How can companies define action plans to address talent challenges?
- The importance of data protection and security in AI and our platform
Watch out for safety!
It's crucial to never compromise the confidentiality of employee data. Ensure that sensitive information remains protected and that ChatGPT or other Generative AI respects your organization's privacy policies.
The limits of Generative AI
Data security is a significant concern when using AI technologies in human resources. Ensuring that all interactions with ChatGPT respect the confidentiality and integrity of employee information is essential.
What 365Talents has to say
Matthieu Borrel, Information Systems Security Manager at 365Talents, points out:
When implementing AI solutions like ChatGPT in HR processes, it's crucial to ensure the confidentiality of the data used, susceptible employee information: legal and contractual framework, appropriate configuration of confidentiality settings, securing data exchanges, controlling access to tools and data, and raising user awareness.
Matthieu Borrel
,Information Systems Security Manager at 365Talents
Unfortunately, Generative AI isn't enough to drive your employee experience from A to Z. But combining traditional AI with generative AI, you'll achieve accurate analysis and enriched content creation.
AI analyzes existing data to identify needs and trends, while generative AI uses this information to generate customized, creative solutions.
To better understand how the two technologies complement each other, here are three limitations of generative AI that AI can mitigate :
First, generative AIs like ChatGPT rely on information found on the Internet, which is only sometimes verified, up-to-date, or specific to your company's data. This can result in recommendations or information that are only partially accurate or relevant to particular situations.
Secondly, using generative AI for HR functions involves processing sensitive data. Mismanagement of this information could threaten employee confidentiality. Furthermore, the use of open generative AI raises concerns about the security of personal data, increasing the risk of confidentiality breaches.
Thirdly, although generative AI can be tailored to answer specific questions, it cannot be fully customized to conform to internal policies or a company's very specific needs without further development.
Traditional proprietary AIs like 365Talents offer solutions that overcome these limitations. At 365Talents, we provide a secure, specialized platform for HR needs.
At 365Talents, all data is stored and processed according to rigorous security standards and strict confidentiality protocols, ensuring that employee information remains secure and private. We are frequently audited by our customers and regulatory bodies to ensure compliance with security and privacy best practices. Our commitment to data security is reinforced by :
- Robust access control measures
- Encryption of key management procedures
- A security policy that is regularly reviewed and updated.
We are committed to providing up-to-date information and recommendations that are highly relevant to the specific business context. By integrating 365Talents into your HR strategy, you benefit from advanced technology designed specifically for the challenges and opportunities of the human resources field. This technology exceeds the generic capabilities of generative AI, such as ChatGPT, and ensures efficient and secure talent management.
By combining the strengths of traditional and generative AI, 365Talents offers a powerful platform that meets the dynamic needs of skills-based organizations (SBOs).
Unlike ChatGPT, 365Talents offers customized solutions designed to integrate seamlessly with existing HR processes, respecting each organization's cultural and operational specificities.
The Generative AI integration at 365Talents is a suite of tools meticulously designed to improve HR productivity and analysis:
Three functionalities for creating accurate job descriptions, discovering emerging skills, and aligning employee skills with corporate objectives.
To learn more, read our dedicated article on our features and discover how they transform your skills-based approach!
Integrating traditional and generative AI at 365Talents creates a system that maximizes operational efficiency while strategically advancing human resources. This enables organizations to remain competitive in an ever-changing environment. Want to find out more? Discover MentorAI. This toolbox will dive into the practical applications of generative AI through case studies and interviews, offering real-world insight into how 365Talents' technology transforms HR strategies within skill-based organizations!
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