Experts to Help You Reach Your Goals
Our support goes beyond implementing your platform. We put our HR expertise and techniques at your disposal daily to help you achieve your strategic objectives.
Beyond Implementing Your Platform
We do everything in our power to support you and launch your platform in 6 weeks.
Benefit From Dedicated Support Every Step of The Way
Our customer feedback has enabled us to develop 3 kick-off workshops: IT, Operational and Communication. These sessions help to take actions at all levels and streamline deployment and communication about the project between managers, HR teams, project managers, and employees.
Of course, our teams are available for you throughout the platform lifetime. Our Customers and Data & Product teams will help you to take a step back from your challenges and to get the best out of your solution to achieve your objectives.
Dedicated training for every usage example
Come to our Open Labs to build the solution together
Learn from our dedicated research Lab HaiR
Day-to-day Talent Management
Above and beyond daily monitoring, we continuously support you in moving towards greater agility in your change management. We measure the impact of our platform on your process and we share best practices with you.
Together we analyze your skills sets, the relevance of your employees’ profiles and the quality of mobility and training offers suggested to your employees. Thanks to these interactions, we build communication campaigns together with you to ensure that all stakeholders are engaged.
Our Experts are Always Available
Our HR, Technical or even Product experts have set up various measuring elements to analyse the platform’s usage and impact. We support you in your transformation and in analysing these results.
These interactions enable us to guarantee the quality of the provided functionalities and feed these into our product roadmap. Under the logic of building together, we discuss new usage examples and we always work together to ensure that these solutions are perfectly adapted to your needs and your HR culture.
Professional & Friendly Support
Our experts are all on deck to answer your questions and support you with the success of your actions.
Your teams are educated and trained on the solution
Everything has been done to make the solution as simple as possible. To ensure that everything is understood, we have also built a range of tools for using the platform well. Training sessions are also organised for managers, HR teams and employees based on usage.
Extensive, qualitative interactions between departments
We involve all the stakeholders required for launching the project and optimum use of the solution in our workshops. We have experts to interact with your HR teams, IT department, general management and those responsible for communication: all the people who will have a role to play in your transformation.
In-depth analysis of usage and impact
Furthermore, we go above and beyond in our work for studying the platform’s impact on your professional KPIs. During the quarterly steering meeting, we discuss the transformation achieved within your operation. It is an opportunity for us to build the next steps in our collaboration together.
A dedicated and responsive Customers team
We know that you have professional constraints and we understand your HR issues. That is why we are available on a day-to-day basis for operational monitoring and respond to all your questions or requests.